Bilingual Clinic Concierge & Front Desk

Premier Medical; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

NeueHealth, which operates Centrum Health and Premier Medical, seeks a Front Desk Receptionist to support clinic operations. You will check in patients, manage calls, and assist with records and referrals, ensuring patient confidentiality and high-quality service.

Bilingual English/Spanish and strong customer service are required. As the first point of contact, you will coordinate scheduling, communicate with providers and patients, and travel between regional clinics as needed to maintain

Qualifications

• High school diploma or GED is required.
• Minimum 1 year experience as a receptionist.
• Bilingual English/Spanish.
• Excellent customer service skills.
• Computer literacy.

Responsibilities

• Check patients in and out.
• Use various computer applications (e.g., Microsoft Office).
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Processing patient referrals.
• Answer and route phone calls accurately and greet patients.
• Travel to clinics within the region as needed.

Skills

Bilingual English/Spanish

Customer service

Communication

Organization

Education

High school or GED

Job description

NeueHealth, which operates Centrum Health and Premier Medical, seeks a Front Desk Receptionist to support clinic operations. You will check in patients, manage calls, and assist with records and referrals, ensuring patient confidentiality and high-quality service.

Bilingual English/Spanish and strong customer service are required. As the first point of contact, you will coordinate scheduling, communicate with providers and patients, and travel between regional clinics as needed to maintain