Bilingual Client Support & Resources Specialist

Clues; Minneapolis (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Prepaid legal services

ID theft protection

Retirement plan

Educational assistance

Paid holidays

Paid time off

Job summary

CLUES is seeking a Client Support Specialist to greet clients in the reception area, answer phones in English and Spanish, and provide information and referrals. The role includes data entry, basic translation of documents, and supporting office operations in a busy Minneapolis office.

Ideal candidates will have a high school diploma (associates preferred), strong organizational skills, and experience with Microsoft Word, Excel, and Outlook.

Qualifications

• Bilingual in English and Spanish for client interaction and translation assistance.
• Experience delivering excellent front-desk customer service and information referrals.

Responsibilities

• Greet and direct clients and visitors in English and Spanish.
• Provide information and referrals to CLUES services and partners.
• Assist with data entry and clerical tasks and maintain client records.

Skills

Bilingual English/Spanish

Customer service

Interpersonal skills

Data entry

Microsoft Word

Excel

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

CLUES is seeking a Client Support Specialist to greet clients in the reception area, answer phones in English and Spanish, and provide information and referrals. The role includes data entry, basic translation of documents, and supporting office operations in a busy Minneapolis office.

Ideal candidates will have a high school diploma (associates preferred), strong organizational skills, and experience with Microsoft Word, Excel, and Outlook.