Bilingual Client Service Teller – Fast-Paced Banking

Zions Bancorporation; Houston (TX); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Mental health support

Life and disability insurance

Paid parental leave

Job summary

Amegy Bank, a division of Zions Bancorporation, is hiring a Client Service Associate (Teller) at the Tanglewood branch in Houston. The role emphasizes delivering exceptional service, handling cash, and building customer relationships in a fast-paced banking environment.

The ideal candidate will be bilingual, have a high school diploma, at least 1 year of relevant experience, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in customer service, banking, cash handling, or a related field.
• Bilingual proficiency in English and Spanish preferred.
• Prior cash handling or customer-facing experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of banking products is a plus.
• Reliable attendance and strong time management skills.
• Ability to work efficiently in a fast-paced, professional environment.

Responsibilities

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls.
• Deliver exceptional customer service and build strong client relationships.
• Identify customer needs and recommend appropriate banking products and services.
• Perform key banking activities including account maintenance, issuing counter checks, processing transfers, and accepting loan payments.
• Proactively cross-sell bank products that align with client needs to deepen relationships.
• Ensure strict compliance with all banking regulations, policies, and procedures.
• Resolve customer issues promptly or elevate to appropriate resources when needed.
• Safeguard client information and adhere to all security and confidentiality protocols.
• Collaborate with branch leadership to achieve individual and team performance goals.
• Support branch operations and complete additional duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Communication skills

Attention to detail

Basic math

Computer skills

Education

High school diploma or equivalent

Job description

Amegy Bank, a division of Zions Bancorporation, is hiring a Client Service Associate (Teller) at the Tanglewood branch in Houston. The role emphasizes delivering exceptional service, handling cash, and building customer relationships in a fast-paced banking environment.

The ideal candidate will be bilingual, have a high school diploma, at least 1 year of relevant experience, and strong communication skills.