Bilingual Claims Travel Coordinator

Washington State Department of Labor & Industries; Washington; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Washington State Department of Labor & Industries seeks a Bilingual Program Coordinator to support Claims Administration, coordinating travel for bilingual workers and IME appointments. The role requires fluency in English and Spanish, strong communication, and the ability to schedule complex travel.

The position is based in Tumwater, WA, with in-office requirements for training and a potential telework option after training.

Qualifications

• Fluent in English and Spanish (read, write, speak).
• Typing speed min 40 wpm with accuracy.
• Two years in program or related customer service/bilingual role.
• Equivalent education/experience accepted.

Responsibilities

• Communicate with workers, employers, and providers in English and Spanish.
• Coordinate all travel arrangements for bilingual workers.
• Review travel forms and maintain travel logbooks.
• Create and mail IME appointment letters and coordinate scheduling.

Skills

Bilingual English/Spanish

Travel coordination

Scheduling

Customer service

Typing 40 wpm

Excel basics

Communication

Education

High School Diploma or equivalent

Tools

LINIIS

ORION

Job description

Washington State Department of Labor & Industries seeks a Bilingual Program Coordinator to support Claims Administration, coordinating travel for bilingual workers and IME appointments. The role requires fluency in English and Spanish, strong communication, and the ability to schedule complex travel.

The position is based in Tumwater, WA, with in-office requirements for training and a potential telework option after training.