Bilingual Chiropractic Assistant/Receptionist

Dr. Jeffrey Gerdes, D.C.; Raleigh (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Fridays off

Health benefits

Dental insurance

Life insurance

Costco membership

Education/certification support

Professional environment

Job summary

Dr. Jeffrey Gerdes, D.C. is seeking a dynamic bilingual Chiropractic Assistant/Receptionist to join our Raleigh, NC clinic.

The role supports front desk operations, patient intake, insurance verification, and coordination with the chiropractor to ensure smooth patient flow. Ideal candidates are comfortable with a fast-paced environment, possess strong written and verbal communication skills, and can multitask while delivering high-quality patient care.

Qualifications

• Minimum 2+ years as Chiropractic Assistant or related role (not required; training provided).
• Certified Chiropractic Assistant preferred but not required.
• Strong computer and phone skills with scheduling experience.

Responsibilities

• Greet patients and manage front desk tasks.
• Verify insurance and assist with billing and claims.
• Assist with initial patient assessments and vitals as directed.
• Maintain treatment rooms and equipment, and prepare for procedures.
• Schedule appointments and coordinate with physician.
• Provide patient instruction on home exercises and care.

Skills

Bilingual Spanish/English

Customer service

Phone & scheduling

Insurance verification

Computer literacy (MS Word/Excel)

Medical office teamwork

Multitasking

Punctuality

Tools

MS Word

MS Excel

Phone system

Job description

Bilingual Chiropractic Assistant/Receptionist

Job Category

Overview

Description

We are seeking a dynamic upbeat Spanish & English Speaking Chiropractic Assistant/Office Receptionist.

The hours for the position are:

M: 8:30-6:00; T: 1:30-6:00 W: 8:30-6:00 Th: 8:30-6:00

Pay: $15.00 - $18.00 per hour based on experience

What Can We Offer You?

• Paid sick and vacation time


• Fridays off to enjoy a long weekend every weekend to recharge enjoy life NO WORK ON THE WEEKENDS :)


• Health benefits (Blue Cross Blue Shield of North Carolina)


• Dental and Life Insurance


• Paid sick and vacation time


• Opportunity for growth and advancement


• A paid year of Costco membership. Save $ on gas, food and electronics.


• Additional education and certifications on insurance, billing and clinical skills


• A Professional supportive work environment with encouragement and appreciation for your work.

We have a great time working together while maintaining a professional environment. We work together as a team under a supportive environment without criticism or egos.

WHO ARE YOU?

We are seeking a certified Chiropractic Assistant with minimum 2 + years of experience. This is not required. We will train and certify you if you are not a certified Chiropractic Assistant.

You are GREAT on the computers and phones and have lots of experience with ms word, excel and could schedule and appointment with your eyes closed.

You can be flexible with your schedule and could fill in for others is need be. You're an extremely positive, happy and healthy person.

You take good care of yourself because your health is important. If you don't know how to do something EASY you just figure it out. A "you got this mentality".

You're EXTREMELY organized -- nothing slips through the cracks with you! : J

The ideal candidate will have 2+ years of experience verifying health insurance overages.

Skills:

• Excellent time management skills and ability to multi-task and prioritize work


• Social perceptiveness and service oriented


• Punctual and self disciplined


• Excellent written and verbal communication skills


• Assist with office duties (check in/ check out) Confirm patients via phone, text, email


• insurance verification. Experience in insurance and computer work is strong recommendation.


• Answer phone calls, schedule appointments, maintain calendar per doctor’s recommended treatment frequency


• Collect money from patients (co-pays, co-insurance, bills)


• Thorough understanding of services provided at clinic


• Perform initial patient assessment and documentation prior to doctor/patient visit. Including vital signs, past medical history, review of symptoms, and chief complaint.


• Prepare and clean treatment rooms and exam instruments


• Manage communication with Chiropractic Physician regarding patient status and treatment. will also be responsible working directly with the doctor, must have good communication and interpersonal skills and organized


• Provide efficient patient care (as directed by Chiropractic Physician)


• Monitor and instruct patients on individual exercise programs as directed by the Chiropractic Physician.


• Perform heat, ice or exercise instruction as directed by the Chiropractic Physician.


• Requires applying therapeutic modalities such as electric stimulation, ultrasound, decompression, roller table, etc


• Manage patient flow through their treatment program.


• Assist in maintaining a clean and work environment.


• Assist in inventory control on clinical supplies.


• Monitor equipment condition and report problems to Clinic Coordinator


• Position requires insurance follow-up, filing claims, and maintaining contact with patients and insurance companies.


• Qualified candidates have strong customer service and computer skills, enjoy working with a wide variety of patients, and have an interest in preventive care. A general knowledge of anatomy and insurance terminology is helpful.


• This is a hands‑on patient care position.

We are a smoke and drug free company!

“When one door of happiness closes, another opens, but often we look so long at the closed door that we do not see the one that has been opened for us.” —Helen Keller

Job Types: Part‑time, Full‑time

Pay: $15.00 - $18.00 per hour

• Continuing education credits


• Health insurance


• Paid time off


• Private practice

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Raleigh, NC 27607: Reliably commute or planning to relocate before starting work (Preferred)