Bilingual Certified Diabetes Health Educator- Evernorth- Phoenix, Arizona

Evernorth Health Services; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Evernorth Health Services is seeking a Bilingual Certified Diabetes Health Educator in Phoenix, Arizona. The role focuses on empowering customers through health education and personalized coaching, requiring strong communication skills and a background in health promotion. Candidates must be bilingual in Spanish and possess relevant certifications and experience.

Qualifications

• At least 3 years of experience in certified diabetes health coaching.
• Positive health behavior role model.
• Passion for health improvement.

Responsibilities

• Provide virtual/onsite face-to-face customer coaching and support.
• Identify customer health education needs through targeted assessments.
• Lead health and wellness promotional activities.

Skills

Bilingual in Spanish

Customer-centric approach

Proactive collaboration skills

Dynamic presentation skills

Understanding clinical targets

Education

Bachelor’s degree in a health-related field

Master’s degree preferred

Current ACLS/BLS/CPR/AED certification

Tools

Strong computer and software skills

Job description

Bilingual Certified Diabetes Health Educator- Evernorth- Phoenix, Arizona

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Job Description

Bilingual Certified Diabetes Health Educator – Cigna Onsite Health - Phoenix, Arizona

Our goal is to empower customers to identify their health goals and own their solutions.

About

This role involves demonstrating daily support of Consumer Health Engagement Cultural Beliefs. Our Onsite Health Educators and RN Health Coaches are key to achieving better health outcomes for our customers. They focus on partnership areas including:

• Customer Strong - Make a WOW difference for our customers
• Me to We - Trust, collaborate, and partner
• Own It! - See a need and act
• Be Bold - Challenge the status quo
• Listen to Advocate - What matters to you, matters to us
• Think it Through - Proactively deliver solutions focused on doing the right thing

Responsibilities

• Provide virtual/onsite face-to-face customer coaching and support
• Identify customer health education needs through targeted assessments
• Collaborate with customers to establish health improvement plans and set personalized goals
• Empower customers to participate actively in their health outcomes
• Assist customers in overcoming barriers to better health
• Lead health and wellness promotional activities
• Perform biometric screenings (e.g., finger sticks, blood pressure)
• Use biometric data and motivational interviewing to improve clinical outcomes
• Support health-related site events (e.g., flu shots, health fairs)
• Model and promote Consumer Health Engagement cultural beliefs

Qualifications

• Must be bilingual in Spanish
• At least 3 years of experience in certified diabetes health coaching, health education, or health promotion
• Bachelor’s degree in a health-related field; Master’s preferred
• Current ACLS/BLS/CPR/AED certification
• High energy and dynamic presentation skills
• Positive health behavior role model
• Passion for health improvement
• Ability to work independently
• Customer-centric approach
• Proactive collaboration skills
• Understanding clinical targets and outcome measurements
• Strong computer and software skills

Preferred Skills

• CDE certification
• CHES certification
• Motivational interviewing experience
• Experience with smoking cessation and diabetes

This role is onsite in Phoenix, Arizona. Employment is contingent upon background checks, drug, and nicotine screening. Internet connection requirements are specified for remote work. We are committed to diversity and equal opportunity. Reasonable accommodations are available upon request.