Bilingual Certified Diabetes Health Educator- Evernorth- Phoenix, Arizona

The Cigna Group; Phoenix (AZ); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Bilingual Certified Diabetes Health Educator to empower customers in achieving their health goals. This role involves providing personalized coaching, collaborating with clients to develop health improvement plans, and leading wellness activities. With a strong focus on customer engagement, you will play a vital role in driving better health outcomes. If you are passionate about health improvement and have dynamic presentation skills, this is an exciting opportunity to make a significant impact in the community. Join a company committed to fostering a healthy workforce and supporting your professional growth.

Qualifications

• 3+ years of experience in diabetes health coaching and health education.
• Must hold ACLS/BLS/CPR/AED Certification.

Responsibilities

• Provide coaching and support to customers for health improvement.
• Collaborate with customers to set personalized health goals.
• Lead health and wellness promotional activities.

Skills

Bilingual in Spanish

Clinical skills

Health coaching

Health education

Health promotion

Dynamic presentation skills

Customer-centric focus

Motivational interviewing

Education

Bachelor's degree in a health-related field

Master’s degree preferred

Tools

Computer and software applications

Job description

The job profile for this position is Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Job Description

Bilingual Certified Diabetes Health Educator – Cigna Onsite Health - Phoenix, Arizona

At Cigna, we listen to, advocate for, and collaborate with our customers to empower them to identify their health goals and own their solutions.

This role is all about demonstrating daily support of Consumer Health Engagement Cultural Beliefs. Our Onsite Health Educators and RN Health Coaches are the linchpins to ensure we achieve better health outcomes for our customers. They focus on key areas of partnership including:

• Customer Strong - Make a WOW difference for our customers
• Me to We - Take accountability to trust, collaborate and partner
• Own It! See a need and act
• Be Bold: Challenge the status quo
• Listen to Advocate: What matters to you, matters to us
• Think it Through: Proactively deliver solutions focused on doing the right thing

Sound like you? Great! Here’s more on how you’ll make a difference:

1. Provide virtual/onsite face-to-face customer coaching and support.
2. Identify customer health education needs through targeted health assessment activities.
3. Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.
4. Empower customers to become an active participant in their own health outcomes.
5. Assist Customer in overcoming barriers to better health.
6. Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.
7. May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
8. Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.
9. Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
10. Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs. Be a role model for the six cultural beliefs to drive personal accountability and organizational results.

What we expect from you:

Must be Bilingual in Spanish

• Strong Clinical skills with at least 3 or more years of experience certified diabetes health coaching, health education and health promotion.
• Bachelor's degree in a health-related field. Master’s degree preferred.
• Current ACLS/BLS/CPR/AED Certification.
• High energy level, with dynamic presentation skills is required.
• Positive role model in demonstrating healthy behaviors.
• Passion for health improvement.
• Ability to work independently.
• Customer-centric focus.
• Ability to proactively collaborate professionally with the client and other matrix partners.
• Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients.
• Proven administrative abilities, with strong computer and software application skills.

Bonus points for:

• CDE
• CHES (Certified Health Education Specialist)
• Motivational interviewing training/experience.
• Smoking cessation and diabetes experience.

This role is onsite based in Phoenix, Arizona.

Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.