Bilingual Certified Diabetes Health Educator- Evernorth- Phoenix, Arizona

Cigna; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Bilingual Certified Diabetes Health Educator to empower customers in their health journeys. In this dynamic role, you will provide personalized coaching, lead wellness initiatives, and perform health assessments, all while advocating for customer-centric solutions. Your expertise in diabetes management and health education will be crucial in fostering healthier lifestyles. Join a passionate team dedicated to making a meaningful impact in people's lives and enjoy a rewarding career in a supportive environment that values your contributions.

Qualifications

• 3+ years of experience in diabetes health coaching and health education.
• Strong presentation skills and ability to work independently.

Responsibilities

• Provide virtual and onsite customer coaching and support.
• Collaborate with customers to establish health improvement plans.
• Lead health and wellness promotional activities.

Skills

Bilingual in Spanish

Clinical Skills

Health Education

Health Promotion

Motivational Interviewing

Customer-Centric Focus

Strong Computer Skills

Education

Bachelor's Degree in Health-related Field

Master's Degree (Preferred)

Tools

ACLS Certification

BLS Certification

CPR Certification

AED Certification

Job description

Bilingual Certified Diabetes Health Educator – Cigna Onsite Health - Phoenix, Arizona

At Cigna, we listen to, advocate for, and collaborate with our customers to empower them to identify their health goals and own their solutions.

This role demonstrates daily support of Consumer Health Engagement Cultural Beliefs. Our Onsite Health Educators and RN Health Coaches are key to achieving better health outcomes for our customers. They focus on:

1. Customer Strong - Make a WOW difference for our customers
2. Me to We - Take accountability to trust, collaborate, and partner
3. Own It! - See a need and act
4. Be Bold - Challenge the status quo
5. Listen to Advocate - What matters to you, matters to us
6. Think it Through - Proactively deliver solutions focused on doing the right thing

Sound like you? Here's more on how you'll make a difference:

• Provide virtual/onsite face-to-face customer coaching and support
• Identify customer health education needs through targeted health assessment activities
• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals
• Empower customers to become active participants in their own health outcomes
• Assist customers in overcoming barriers to better health
• Lead and support health and wellness promotional activities, such as group coaching, wellness challenges, and health-related seminars
• Perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
• Utilize biometric values and motivational interviewing techniques to collaborate with customers to improve clinical outcomes
• Support health-related site events like open enrollment, wellness committee facilitation, flu shot events, and health fairs
• Demonstrate and promote the Consumer Health Engagement cultural beliefs, serving as a role model for organizational results

What we expect from you:

Must be bilingual in Spanish

• Strong clinical skills with at least 3 years of experience in certified diabetes health coaching, health education, and health promotion
• Bachelor's degree in a health-related field; Master’s preferred
• Current ACLS/BLS/CPR/AED certification
• High energy and dynamic presentation skills
• Positive role model demonstrating healthy behaviors
• Passion for health improvement
• Ability to work independently
• Customer-centric focus
• Ability to proactively collaborate with clients and partners
• Understanding of clinical targets and outcome measurements with ability to develop action plans
• Strong computer and software skills

Bonus points for:

• CDE certification
• CHES (Certified Health Education Specialist)
• Motivational interviewing training/experience
• Experience with smoking cessation and diabetes management

This role is onsite in Phoenix, Arizona. Candidates must pass background, drug, and nicotine screening. For remote work, internet must be broadband (at least 10 Mbps download/5 Mbps upload).

About Evernorth Health Services

Evernorth, a division of The Cigna Group, develops solutions to improve health and vitality through pharmacy, care, and benefit services. We innovate to make illness prediction, prevention, and treatment more accessible. Join us to grow and improve lives.

We are an equal opportunity employer, considering all qualified applicants without regard to race, color, age, disability, sex, pregnancy, sexual orientation, gender identity, veteran/military status, religion, national origin, or other protected characteristics.

If you need accommodations to complete the application, email: [e-mail]. Do not send resumes or application updates to this email.

Note: Cigna maintains a tobacco-free policy. In certain states, employment is contingent upon quitting tobacco/nicotine prior to start.