Bilingual Cashier

Family First Health; Spring Garden Township (York County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Vacation time

Sick leave

Personal days

No late evenings

Holiday PTO

Health, dental, vision

403(b) retirement plan

Tuition reimbursement

Work-life balance

Growth opportunities

Job summary

Family First Health is seeking a Bilingual Cashier for our George Street pharmacy in York. The role involves handling payments, assisting customers, and supporting the pharmacy team with accurate transactions.

Candidates should be computer proficient, learn medical terminology, and communicate clearly in English and Spanish. A positive, outgoing attitude and strong organizational skills are essential.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred.
• Experience as a pharmacy cashier preferred.
• Strong cash handling and math skills required.
• Excellent customer service and communication skills.
• Ability to learn medical terminology and pharmacy policies.

Responsibilities

• Receive payments by cash, check, credit cards, vouchers, or debit.
• Issue receipts, refunds, or credits; balance cash drawer.
• Greet customers entering the store and maintain checkout areas.
• Assist customers and refer them to the pharmacist when needed.
• Maintain accurate transaction records and reconcile accounts.
• Support training of new employees and 340B program policies.

Skills

Bilingual English/Spanish

Cash handling

Customer service

Computer proficiency

Medical terminology

Education

High School Diploma or GED

Tools

POS system

Job description

Family First Health is seeking a Bilingual Cashier for our new pharmacy at our George Street, York location. Candidates should be computer proficient and have the ability to learn medical/pharmacy terminology. As a Bilingual Cashier at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy medical services and care. The Bilingual Cashier position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.ESSENTIAL DUTIES AND RESPONSIBILITIESReceives payment by cash, check, credit cards, vouchers, or automatic debits.Issues receipts, refunds, credits, or change due to customers.Greets customers entering establishments.Maintains clean and orderly checkout areas.Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or optical price scanners.Handles customer concerns and complaints professionally and courteously, engaging leadership as needed.Answers customers’ questions and provides information on procedures or policesKeeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.Exchanges money, credit, and makes change for customers.Reconciles 3rd party payment and accounts.Works with the billing department to balance account(s).Receives written prescription or refill requests and verifies the information is complete and accurate.Answers telephones and responds to questions or requests.Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.Completes training requirements to stay up-to-date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.Assists in training new employees, as needed.KNOWLEDGE/SKILLS/ABILITIESHigh School Diploma or GED, or any equivalent combination of training and experience.Bilingual (English/Spanish) preferred.Previous experience as a pharmacy cashier preferred.Ability to communicate fluently in English, verbally and in writing, to perform the essential functions of the position, including communicating with patients, providers, and staff; accurately documenting information in the electronic health record; and interpreting written and verbal communicationsAbility to manage cash transactions accurately and efficiently, including processing payments, giving change, and ensuring correct cash drawer balancesAbility to quickly grasp and adapt to new procedures, technologies, and company policiesKnowledge of basic arithmetic to make calculations, balance and reconcile figures necessary to perform essential job functionsExcellent customer service skills & phone etiquetteAbility to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate argumentsAbility to work independently and within a multidisciplinary teamAbility to work in, and respond appropriately to a demanding environment and multitask effectivelyAbility to appropriately handle sensitive and confidential informationAbility to communicate well and in a caring and supportive manner with individuals of all backgrounds.Ability to work efficiently and accurately with strong attention to detailAbility to establish and maintain effective working relationships with patients, employees, volunteers, and the publicAbility to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasksAbility to adhere to all Family First Health’s policies, processes, and procedures, including Code of Conduct.Ability to articulate and advocate Family First Health’s mission and valuesEMPLOYEE BENEFITS3 Weeks of Accrued Paid Vacation accrued per year9 Days Accrued Paid Sick Leave Time accrued per year4 Personal Days provided per calendar yearNo Late Evenings or Weekend HoursPaid Time Off on HolidaysHealth, Dental, & Vision Insurance PlansShort/Long Term Disability and Life Insurance403(b) Retirement PlanTuition Reimbursement OpportunitiesAttention to work-life balanceOpportunity for growth and advancementAnd More!