Bilingual Cashier

Family First Health; Hanover (York County); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

3 Weeks Paid Vacation

9 Days Paid Sick Leave

4 Personal Days

No Late Evenings or Weekend Hours

Health, Dental, & Vision Insurance

Short/Long Term Disability and Life保险

Job summary

Family First Health is seeking a bilingual cashier for our new pharmacy on George Street in York, PA. You will handle payments, assist customers, and coordinate with the pharmacist to ensure accurate dispensing and records.

The role requires strong customer service, basic math, and the ability to learn medical terminology. We offer a supportive team and opportunities for growth within a community-focused health system.

Qualifications

• High School Diploma or GED or equivalent.
• Bilingual (English/Spanish) preferred.
• Previous experience as a pharmacy cashier preferred.
• Ability to communicate fluently in English, verbally and in writing; communicate with patients and staff.

Responsibilities

• Receive payments by cash, check, credit cards, vouchers, or debit.
• Issue receipts, refunds, or credits and balance cash drawer.
• Greet customers and maintain orderly checkout areas.
• Maintain accurate records of monetary exchanges and transactions.
• Assist customers and direct them to the pharmacist as needed.
• Support 340B program training and compliance requirements.
• Train new employees as needed.

Skills

Bilingual English/Spanish

Cash handling

Customer service

Pharmacy terminology familiarity

Education

High School Diploma or GED

Job description

Job Details

Job Location: GEORGE STREET - YORK, PA 17401

Position Type: Full Time

Family First Health is seeking a Bilingual Cashier for our new pharmacy at our George Street, York location. Candidates should be computer proficient and have the ability to learn medical/pharmacy terminology. As a Bilingual Cashier at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.

This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy medical services and care. The Bilingual Cashier position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives payment by cash, check, credit cards, vouchers, or automatic debits.
• Issues receipts, refunds, credits, or change due to customers.
• Greets customers entering establishments.
• Maintains clean and orderly checkout areas.
• Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or optical price scanners.
• Handles customer concerns and complaints professionally and courteously, engaging leadership as needed.
• Answers customers' questions and provides information on procedures or polices
• Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
• Exchanges money, credit, and makes change for customers.
• Reconciles 3rd party payment and accounts.
• Works with the billing department to balance account(s).
• Receives written prescription or refill requests and verifies the information is complete and accurate.
• Answers telephones and responds to questions or requests.
• Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
• Completes training requirements to stay up-to-date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
• Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
• Assists in training new employees, as needed.

KNOWLEDGE/SKILLS/ABILITIES

• High School Diploma or GED, or any equivalent combination of training and experience.
• Bilingual (English/Spanish) preferred.
• Previous experience as a pharmacy cashier preferred.
• Ability to communicate fluently in English, verbally and in writing, to perform the essential functions of the position, including communicating with patients, providers, and staff; accurately documenting information in the electronic health record; and interpreting written and verbal communications
• Ability to manage cash transactions accurately and efficiently, including processing payments, giving change, and ensuring correct cash drawer balances
• Ability to quickly grasp and adapt to new procedures, technologies, and company policies
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures necessary to perform essential job functions
• Excellent customer service skills & phone etiquette
• Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments
• Ability to work independently and within a multidisciplinary team
• Ability to work in, and respond appropriately to a demanding environment and multitask effectively
• Ability to appropriately handle sensitive and confidential information
• Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
• Ability to work efficiently and accurately with strong attention to detail
• Ability to establish and maintain effective working relationships with patients, employees, volunteers, and the public
• Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks
• Ability to adhere to all Family First Health's policies, processes, and procedures, including Code of Conduct.
• Ability to articulate and advocate Family First Health's mission and values

EMPLOYEE BENEFITS

• 3 Weeks of Accrued Paid Vacation accrued per year
• 9 Days Accrued Paid Sick Leave Time accrued per year
• 4 Personal Days provided per calendar year
• No Late Evenings or Weekend Hours
• Paid Time Off on Holidays
• Health, Dental, & Vision Insurance Plans
• Short/Long Term Disability and Life Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement Opportunities
• Attention to work-life balance
• Opportunity for growth and advancement
• And More!