Bilingual Case Manager (ORR)

Heartshare Human Services Of New York; New York (NY); Hybrid; USD 45,000 - 48,000; Full time

Benefits offered by this job

Vacation & holidays

403(b) retirement plan

Health, dental, vision, life insurance

Employee Assistance Program (EAP)

Flexible Spending Account

Professional Development opportunities

Tuition Assistance Program

Wellhub Discount

Verizon Wireless Discount

Broadway/Movie/Theme Parks discounts

Job summary

HeartShare Human Services of New York seeks a full-time program professional for the Nuevo Camino unaccompanied minors initiative in Brooklyn. The role provides oversight, sponsor assessment, and coordination of essential services to minors in a trauma-informed setting.

The candidate must hold a Bachelor's degree or equivalent and be fluent in English and Spanish, with strong communication skills and MS Office proficiency.

Qualifications

• Bachelor's degree from four year college or equivalent.
• 1 year of similar experience.
• Bilingual and Fluent in English and Spanish.
• Strong communication and writing skills.
• Knowledgeable about ACS/OCFS regulations governing disciplinary actions.
• Experience and facility working with Microsoft Office Applications.
• Ability to manage time effectively, multi-task, and determine priorities.
• Ability to work independently and as part of a team.
• CPR-Certified a plus.
• HSVS requires all new hires to provide proof of vaccination prior to their start date.

Responsibilities

• Provide oversight and support to unaccompanied children in the Nuevo Camino program.
• Identify and assess appropriate sponsors for family reunification.
• Evaluate safety and well-being of potential sponsors and address concerns.
• Collaborate with the Nuevo Camino team and Federal Field Specialist.
• Ensure each child receives essential services including medical, dental, mental health, education, orientation, and legal screening.
• Maintain compliance with program requirements, federal regulations, and case management standards.

Skills

Bilingual (English/Spanish)

Strong communication

Writing skills

Independent & team work

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Applications

Job description

Job Details: Job Location: Offsite - Brooklyn, NY, Position Type: Full-Time, Education Level: Bachelors Degree or Equivalent, Salary Range: $32.96 - $35.16 Salary, Travel Percentage: Up to 25%, Job Shift: Any, HeartShareSt. Vincent’s Services (HSVS)Nuevo Caminoprogramis dedicated to providing38 unaccompanied minors, ages 5-12, with a supportive, nurturing environment through transitional foster homes,dailyeducational servicesMonday - Friday, and supportive wrap-aroundservicesin theSunset Parkneighborhoddsectionof NewYork City. Our program isrooted in ensuring thatcommitedto ensuring thatservice delivery is trauma informed, culturallyappropriate, and tailored to the needs of each child whilecomplying withORR (Office of RefugeeResettlements)programmaintaining all programrequirements of ORR.

Primary Responsibilitiesand Essential Functions of Position

• Provide oversight and support to unaccompanied children in the Nuevo Camino program.
• Identify and assess appropriate sponsors, including parents or legal guardians, for family reunification.
• Evaluate the safety and well-being of potential sponsors and identify any concerns.
• Collaborate with the Nuevo Camino team and Federal Field Specialist to address sponsor-related concerns.
• Ensure each child receives essential services, including medical and dental care, mental health services, basic education, program orientation, and legal screening.
• Maintain compliance with all program requirements, federal regulations, and case management standards.

Qualifications

• Bachelor's degree from four year college or equivalent required
• 1 year of similar experience required
• Bilingual and Fluent in English and Spanish required
• Strong communication and writing skills.
• Ability to work collaboratively with clients and co-workers.
• Knowledgeable about working with immigrant youth population.
• Superior organizational and time management skills. and an ability to work independentl______? Wait let's correct that. Sorry.
• Superior organizational and time management skills. and an ability to work independently and as part of a team.
• Ability to manage time effectively, multi-task, and determine priorities.
• An ability to work independently and as part of a team.
• Knowledgeable about ACS/OCFS regulations governing disciplinary actions.
• Experience and facility working with Microsoft Office Applications.
• Ability to manage time effectively, multi-task, and determine priorities.
• Ability to work flexible hours as needed.
• CPR-Certified a plus.
• HSVS requires all new hires to provide proof of vaccination prior to their start date. Employees who require an accommodation for medical or religious reasons should notify Human Resources.

Benefits

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook

HeartShare Human Services of New York | Homepage

HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.