Bilingual Care Manager

Heartshare; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision and life保险

403(b) employer contributions

Employee Assistance Program (EAP)

Tuition Assistance Program

Wellhub Discount

Verizon Wireless Discount

Job summary

HeartShare St.Vincents seeks a Care Manager to coordinate the care team for clients with complex medical and psychiatric needs. You’ll facilitate access to medical and psychosocial services efficiently, working with an interdisciplinary team across settings in New York City.

The role requires bilingual abilities (Russian/Spanish and English) and at least two years of case management experience, with travel across the five boroughs. A health/social services degree is preferred.

Qualifications

• Fluent in Russian or Spanish and English required.
• Minimum of two years’ case management or related medical field experience.
• Associates degree in a health- or social-services-related field preferred.

Responsibilities

• Coordinate care team activities for clients with complex medical/psychiatric needs.
• Collaborate with PCPs, psychiatrists, therapists, and residential services to implement integrated care plans.
• Provide input for individualized care plans and address barriers to care.
• Ensure timely outreach, appointments, and adherence to evidence-based guidelines.

Skills

Bilingual: Russian/Spanish and English

Case management experience

Education

Associates degree in health or social services

Job description

HeartShare St.Vincents is looking for a Care Manager for our Integrated Health Department! The Care manager has overall day to day responsibility for coordinating the activities of the care team for clients with complex medical and/ or psychiatric co-morbid conditions and for facilitating clients’ access to the full range of medical and psychosocial services in an efficient and effective manner.

Essential Functions And Primary Responsibilities Of Position

• Use positive approaches when handling difficult situations.
• Remains flexible and adapts to change.
• Serves as a role model for program participants.
• Remains sensitive and responsive to cultural differences of program participants and staff.
• Participates in multi-disciplinary case conferences and projects, demonstrating team spirit and ability to work with other community-based organizations to meet clients’ needs.
• Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc.
• Provides input to providers/client/family for written individualized care plans.
• In conjunction with the client, identifies potential barriers to care and resolutions to those barriers; outreaches to clients who have not met treatment goals to resolve barriers/adjust goals when possible.
• Evaluate medication compliance and assess potential barriers to adherence; ensure medication reconciliation is current
• Receives alerts for ER admissions of assigned clients, visits clients during admission and participates actively in discharge planning and care transition activities; and contacts clients on the day of discharge from client services and ER or within 24 hours
• Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence-based guideline standards
• Coordinates services between client and extended care team providers to ensure that integrated care plan is fully implemented
• Regularly reviews client information from care team members to identify clients requiring outreach and engagement,and identifies quality of care issues and refers appropriately.
• Provides or arranges for provision of self-management/ wellness education, peer and other support groups in the language that the client/family prefers.
• Reviews benefits, entitlements, housing with the client/family and assist in the application process. Follows up as necessary to ensure services are approved.
• Complete outreach to clients to enroll into services if there is a decrease in current caseload.
• Adhere to all government and funder regulations
• Performs other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.

Qualifications

• Fluent in Russian or Spanish and English required
• Associates preferred majoring in a Health related or Social Services field Required
• Minimum of two years’ experience in case management or related medical field
• Ability to travel across all 5 boroughs for Home Visits Required ** With Travel / Mileage Reimbursement **

Benefits

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook

HeartShare Human Services of New York | Homepage

HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

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