Bilingual Case Manager-Economic Empowerment

United Against Human Trafficking; Houston (TX); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) with match

Paid time off

Holidays

Job summary

Houston Area Women's Center seeks a Bilingual Case Manager- Economic Empowerment Services to provide one-on-one coaching and connect clients with financial resources. The role focuses on overcoming economic barriers and promoting long-term financial independence while ensuring safety for survivors of violence.

The position is onsite in Houston with travel 25%, offers comprehensive benefits, and requires bilingual English/Spanish, a relevant degree or equivalent experience, and proficiency with

Qualifications

• Bachelor's degree in Psychology, Counseling, Sociology, Education, Criminal Justice or related field
• Or high school diploma or equivalent plus four years of directly related experience
• Minimum 1 year experience in Case Management, Career Counseling, Workforce Development or related
• Bilingual in English and Spanish, fluent reading/writing
• Proficient in MS Office (Word, Excel, Outlook, Teams)
• Texas driver’s license and ability to travel

Responsibilities

• Provide one-on-one coaching to improve financial empowerment and career opportunities
• Assess client needs and set goals/prioritize actions
• Connect clients to community resources and internal supports
• Develop financial knowledge and life skills
• Support savings, housing, and long-term stability
• Facilitate curriculum and deliver financial capability education
• Offer group workshops and case management at multiple locations
• Build relationships with community organizations and partners
• Attend meetings, trainings, and professional development
• Document outcomes and program performance accurately
• Adhere to safety and OSHA guidelines; report concerns

Skills

Case Management experience

Bilingual English/Spanish

Attention to detail

Professional integrity

Policy adherence

Task prioritization

Team player

Strong communication

Education

Bachelor's degree in Psychology, Counseling, Sociology, Education, Criminal Justice or related field

High school diploma or equivalent + 4 years of related experience

Tools

Microsoft Office

Job description

Description

As the Bilingual Case Manager- Economic Empowerment Services is responsible for providing comprehensive support with a focus on financial and career services. Will assist clients in overcoming immediate economic barriers and securing long-term financial independence and safety by utilizing one on one financial empowerment services and a broad range of community services.

Your Schedule:

• Mon, Wed, & Friday: 9:00 a.m.-6:00 p.m.
• Tuesday & Thursday: 11:00 a.m.-8:00 p.m.
• One Saturday per month: 8:00 AM – 5:00 PM (will flex a day)
• Work Model: 100% Onsite

Local Travel: 25%

Our Total Rewards Package:

At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.

• Hourly Compensation:$21.63
• Pay Schedule: Semi-monthly
• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program, including:
• Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)
• Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
• Eleven (11) Paid Agency Holidays for eligible employees who are regularly scheduled to work on the observed holiday
• 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

**Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.

Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

Qualifications

Qualifications

The Requirements We are Seeking:

• Bachelor's Degree in Psychology, Counseling, Sociology, Education, Criminal Justice or related field

OR

• In lieu of a degree, a high school diploma or equivalent and four additional years of directly related experience
• A minimum of one year’s experience in Case Management, Career Counseling, Workforce Development or similar in social services settings.
• Bilingual in both English and Spanish, able to read, speak, and write both languages fluently
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams
• Texas driver’s license with a good driving record; ability to travel to off-site locations utilizing 15 passenger Agency van, if applicable

What you Deliver in this role:

• You will provide one-on-one coaching to help clients understand their current financial needs and develop goals toward economic empowerment (increasing income, managing debt, improving career opportunities, building savings, and acquiring assets), including but not limited to:
• Assessing needs
• Setting goals/prioritizing
• Connecting clients to community resources and assisting them in accessing services
• Connecting clients to internal resources (trauma support, legal services, housing, etc.)
• Building financial knowledge and life skills
• Supporting long-term stability through savings plans, housing, and other sustainable resources
• You will learn and facilitate the Allstate Foundation Moving Ahead curriculum through financial capability and career empowerment education.
• You will provide group workshops and individual case management support to clients in person or remotely at OSPH or any assigned HAWC work location or service hub.
• Develop relationships with community organizations and strengthen existing partnerships to support clients in achieving their goals, including financial capability, employment readiness, vocational training, higher education opportunities, financial coaching, employment coaching, and tax preparation resources.
• Attend required meetings, trainings, and professional development activities.
• Track client outcomes, success stories, and program performance through accurate documentation and reporting.
• Perform all duties in a safe manner and in accordance with OSHA where applicable. Mandatory Reporting: Report on a suspected and prior abuse/neglect of children and/or the elderly to the Texas Department of Family and Protective Services child or elder abuse to DFPS. Report unsafe activities/practices in all areas of the facility to the Operations Manager
• Other duties may be assigned

What Skills and Assets you bring, and more:

• Excellent attention to details
• Demonstration of professional objectivity and appreciation for confidential information
• Ability to follow instructions and to adhere to policies and procedures
• Ability to prioritize tasks to meet individual and team deadlines
• Has a growth mindset and is a good team player
• Strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.