Bilingual Case Management Assistant (Spanish/English)

MedWatch, LLC; Lake Mary, FL; On-site; USD 32,000 - 37,000; Full time

Job summary

MedWatch, LLC seeks a Case Manager Assistant to support the RN Case Manager in coordinating care, authorizations, and review of treatment plans. You will work within a team to ensure medical necessity and standards of care are met while maintaining thorough documentation.

The role requires fluent English and Spanish, strong organizational and communication skills, and proficiency with MS Office. This is a full-time position based in New York with office/home office flexibility.

Qualifications

• Licensed Practical Nurse or Medical Assistant/Nursing Assistant Certification current active and unrestricted in the United States
• 5 years of varied clinical experience preferred, or three years in a specialty field
• Bilingual English/Spanish is required to service customers

Responsibilities

• Assist the RN Case Manager with case management functions
• Review treatment plans for medical necessity and standards of care
• Communicate with providers, payers, and patient’s caregivers
• Maintain case data in the computer system and prepare payer reports
• Negotiate with providers to maximize medical benefits for patients
• Adhere to company policies and participate in quality management

Skills

Organizational skills

Communication skills

Tactful handling

Problem solving

MS Office proficiency

Education

LPN education preferred

Basic computer skills

Tools

MS Office

Job description

MedWatch, LLC seeks a Case Manager Assistant to support the RN Case Manager in coordinating care, authorizations, and review of treatment plans. You will work within a team to ensure medical necessity and standards of care are met while maintaining thorough documentation.

The role requires fluent English and Spanish, strong organizational and communication skills, and proficiency with MS Office. This is a full-time position based in New York with office/home office flexibility.