Bilingual Case Management Analyst - Field (Miami)

CVS Health; Tallahassee (FL); Hybrid; USD 29,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a bilingual Case Manager Analyst for a full-time, field-based role in Miami-Dade County, FL. You will coordinate care, educate members, and ensure access to needed services while collaborating with internal teams and external providers.

Your responsibilities include monitoring care plans, documenting activities, and ensuring compliance with policy and quality standards. The position requires travel and a patient-focused commitment.

Qualifications

• Bilingual English and Spanish; must pass language assessments.
• Travel up to 75% with mileage reimbursed per policy.
• Must reside in Miami-Dade County, FL within specified zip codes.
• At least 1 year in behavioral health or long-term care setting.
• Proficiency in Microsoft Office Suite and computer use.

Responsibilities

• Coordinate care and provide member education to support optimal health outcomes.
• Facilitate access to appropriate healthcare services and collaborate with internal teams, providers, and external resources.
• Monitor care plan progress, document activities, and ensure compliance with regulatory standards.

Skills

Bilingual English Spanish

Microsoft Office

Education

Bachelor’s Degree or non-licensed Master’s level clinician

Behavioral health or human services focus

Tools

Microsoft Office Suite

Job description

CVS Health is seeking a bilingual Case Manager Analyst for a full-time, field-based role in Miami-Dade County, FL. You will coordinate care, educate members, and ensure access to needed services while collaborating with internal teams and external providers.

Your responsibilities include monitoring care plans, documenting activities, and ensuring compliance with policy and quality standards. The position requires travel and a patient-focused commitment.