Bilingual Case Manager Analyst — Field-Based (Miami)

CVS Health; Tallahassee (FL); On-site; USD 44,000 - 85,000; Full time

Benefits offered by this job

New Hire Bonus Available

Comprehensive benefits package

Job summary

CVS Health in Miami-Dade County, FL seeks a Bilingual Case Manager Analyst to coordinate care, educate members, and facilitate access to services. You will use care management tools and data to assess needs and develop care plans.

You will collaborate with internal teams and providers, monitor progress, ensure regulatory compliance, and promote member engagement through clear communication and support.

Qualifications

• Bilingual (English & Spanish) required with language assessments.
• Must reside in Miami-Dade County, FL and have reliable transportation.
• At least 1 year in behavioral health or long-term care.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Coordinate care, provide education, and facilitate access to healthcare services.
• Use care management tools and data to assess needs and develop care plans.
• Collaborate with internal teams and providers to address barriers and improve quality.
• Monitor care plan progress and ensure regulatory compliance and documentation.

Skills

Bilingual English & Spanish

Travel up to 75%

Microsoft Office Suite

Education

Bachelor’s Degree or non-licensed Master’s level in behavioral health or human services

Tools

Microsoft Office Suite

Job description

CVS Health in Miami-Dade County, FL seeks a Bilingual Case Manager Analyst to coordinate care, educate members, and facilitate access to services. You will use care management tools and data to assess needs and develop care plans.

You will collaborate with internal teams and providers, monitor progress, ensure regulatory compliance, and promote member engagement through clear communication and support.