Bilingual Care Navigator (Spanish/English)

Wheeler Health; Plainville (CT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

403(b) plan

Education reimbursement

Licensure reimbursement

Paid time off

EAP

Job summary

Wheeler Health in Plainville, CT is hiring a Care Manager to welcome new patients, support care plans, and coordinate health screenings. You will engage with the community and arrange external referrals to Wheeler services for a holistic, patient-centered approach.

At least a bachelor’s in social work or related field and 1 year of client-facing health experience are required; bilingual Spanish/English is preferred. The position is full-time with competitive benefits and a $22/hour rate.

Qualifications

• Bachelor’s in Social Work, psychology, or related field plus at least 1 year of related experience including face to face interaction with clients is required.
• Care coordination or case management experience in a health care setting is preferred.
• Knowledge of Connecticut community resources and organizations. A valid Connecticut driver’s license is also required.
• Spanish speaking is preferred.

Responsibilities

• Welcomes and engages all new patients to the health center.
• Attends local community collaborative meetings to support and foster relationships in the community. Lead responsibility for arranging for Health and Wellness Center services based on the needs identified in the care plan.
• Supports the monitoring of patient adherence to Care Plan and to follow up with patient, provider and integrated care team for wrap around services to enhance patient treatment by identifying barriers and resources and navigating access to care.
• Attends, or conducts health care meetings when necessary to facilitate the coordination of services and resources.
• Documents care coordination efforts, as indicated.
• Supports clinical best practices and patient centered care plans to help patient reach wellness and social goals, including ensuring the completion of and assistance with social determinants of health and other relevant screenings.
• Maintains a working knowledge of the resources available in the community and provides appropriate referrals.
• Provides telephonic and face-to-face support to patients to assist in navigation of health system, external supports and learning self-management goals.
• Utilizes external systems to obtain relevant patient information and reports to support tracking of client activities in the community.
• Maintains competencies to meet expectations in all position-specific key performance indicators.
• Pursues and utilizes available trainings and staff development opportunities, to enhance knowledge and growth with the agency.
• Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Skills

Bilingual Spanish/English

Interpersonal skills

Written communication

MS Office

Problem solving

Education

Bachelor's in Social Work or related field

Job description

Wheeler Health in Plainville, CT is hiring a Care Manager to welcome new patients, support care plans, and coordinate health screenings. You will engage with the community and arrange external referrals to Wheeler services for a holistic, patient-centered approach.

At least a bachelor’s in social work or related field and 1 year of client-facing health experience are required; bilingual Spanish/English is preferred. The position is full-time with competitive benefits and a $22/hour rate.