Bilingual Care Coordinator: Patient Care & Resources

Jobtailor; Everett (WA); On-site; USD 55,000 - 70,000; Full time

Job summary

Jobtailor is seeking a dedicated Care Coordinator to support Health Homes program members in Everett, WA. You will manage a caseload, conduct visits, review eligibility, enroll and discharge as needed, and coordinate with healthcare teams to ensure seamless care.

This role requires bilingual communication, a Bachelor’s in a related field, and at least one year in healthcare or social work. You’ll document in the EHR, advocate for clients, and connect them with community resources while upholding

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum 1+ year of experience in healthcare, social work, or care coordination.
• Fluent in English, written and verbal; bilingual abilities preferred.

Responsibilities

• Maintain a caseload of up to 50 members and conduct monthly in-person visits.
• Review and interview potential members to verify eligibility for enrollment in the Health Homes Program.
• Complete referrals and follow up to ensure continuity of care.
• Orient and educate members and families about the Care Coordinator role, treatments, procedures, medications, and continuing care.
• Initiate and reassess care plans in coordination with healthcare providers.
• Document care and member encounters accurately and timely in the EHR system.
• Check in with assigned members and schedule appointments.
• Communicate member progress and care needs to providers and the care team.
• Explain and translate care information on behalf of members when necessary.
• Address member questions, process requests, and investigate or direct complaints.
• Enroll and disenroll members according to established policies.
• Maintain knowledge of housing, financial, transportation, food, and other community resources.
• Follow protocols for pain, safety, and mental health concerns and create safety plans when necessary.

Skills

Care Coordination

Bilingual Communication

EHR Documentation

Organizational Skills

Problem-Solving

Education

Bachelor's degree in sociology, social work, public health, physiology, or related field

Tools

EHR System

Microsoft Office

Virtual Platforms

Job description

Jobtailor is seeking a dedicated Care Coordinator to support Health Homes program members in Everett, WA. You will manage a caseload, conduct visits, review eligibility, enroll and discharge as needed, and coordinate with healthcare teams to ensure seamless care.

This role requires bilingual communication, a Bachelor’s in a related field, and at least one year in healthcare or social work. You’ll document in the EHR, advocate for clients, and connect them with community resources while upholding