Bilingual Care Coordinator, Health Services

Care For the Homeless; New York (NY); On-site; USD 59,000 - 61,000; Full time

Job summary

Care For the Homeless in Brooklyn, NY is seeking a Care Coordinator- Health Services to support patients and clinical teams operating within FQHC Article 28 and the PCMH model. The role focuses on coordinating care for chronically ill or high-risk patients and involves partnering with families, caregivers, and community resources to integrate care.

The position requires strong organizational skills, the ability to manage referrals and scheduling, and front-desk duties.

Qualifications

• High School Diploma or Equivalent required.
• Bachelor’s degree preferred in a healthcare-related field.
• Knowledge of medical terminology and EMR experience.
• Minimum two years’ experience in ambulatory care, ER, or physician office.
• Bilingual English & Spanish.

Responsibilities

• Collaborate with clinical and administrative teams to ensure patient-centered quality care.
• Provide clerical and administrative support to patients.
• Liaise between patients, CFH, and off-site service providers.
• Coordinate with referrals team to schedule and track patient referrals.
• Support patients in scheduling and attending referrals and appointments.
• Register new patients and manage demographics and insurance information in the EMR.

Skills

Bilingual English & Spanish

Medical terminology

EMR experience

Education

High School Diploma or Equivalent

Bachelor’s degree (healthcare preferred)

Tools

eClinicalWorks

EPIC

Job description

Care For the Homeless in Brooklyn, NY is seeking a Care Coordinator- Health Services to support patients and clinical teams operating within FQHC Article 28 and the PCMH model. The role focuses on coordinating care for chronically ill or high-risk patients and involves partnering with families, caregivers, and community resources to integrate care.

The position requires strong organizational skills, the ability to manage referrals and scheduling, and front-desk duties.