Bilingual Cannabis Budtender — Customer Experience Leader

One Plant; Goleta (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discount

Job summary

One Plant is a licensed cannabis dispensary in Goleta, CA, seeking a Budtender to educate customers on product offerings, handle cash transactions, assist with inventory, and ensure compliance with state regulations. The role requires flexibility for evenings, weekends, and holidays, with potential for part-time or full-time hours.

The ideal candidate will deliver best-in-class customer service, maintain a clean store environment, and be comfortable using a POS system.

Qualifications

• Must be 21+ years of age.
• Regular attendance required.
• HS diploma or GED required.
• Willing to work all shifts, weekends and holidays.
• Computer literate; familiarity with POS systems.
• 1+ year retail or customer service experience preferred.
• Reliable transportation required.
• Bilingual English/Spanish preferred.

Responsibilities

• Welcome and greet customers at the store.
• Provide best-in-class customer service.
• Answer questions and concerns from customers.
• Attend to the unique and individual shopping needs of each customer.
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Adhere to all company-wide policies, process, procedures, and requirements
• Maintain a clean, sanitary, and organized work environment.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds the expectations of our customers.
• Comply with company cash handling policies, procedures, and reporting requirements.
• Accountable for accurately utilized the Point of Sale system.
• Help organize back-stock and perform inventory counts.
• Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.
• Comply with all HR policies.
• Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.
• Report anything unusual, or any major incidents, to management.
• Work as a team to achieve sales goals.
• Other duties as assigned by the management team.

Skills

Customer service

Cash handling

Retail sales

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

POS system

Job description

One Plant is a licensed cannabis dispensary in Goleta, CA, seeking a Budtender to educate customers on product offerings, handle cash transactions, assist with inventory, and ensure compliance with state regulations. The role requires flexibility for evenings, weekends, and holidays, with potential for part-time or full-time hours.

The ideal candidate will deliver best-in-class customer service, maintain a clean store environment, and be comfortable using a POS system.