Dispensary Budtender - One Plant

Captor Retail Group Inc; Goleta (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Employee discount

Job summary

One Plant in Goleta, CA is seeking a Budtender to educate customers about cannabis products and assist with transactions in a licensed retail dispensary. You will welcome guests, answer questions, and ensure a clean, compliant shopping experience while promoting current promotions.

The role requires a flexible schedule including days, nights, weekends, and holidays, with strong customer service skills and attention to detail to meet state regulations.

Qualifications

• 21+ years of age requirement
• High School Diploma or GED required
• 1+ year(s) in retail sales or customer service preferred
• Familiar with POS systems
• Willing to work all shifts, including weekends/holidays
• Excellent interpersonal, verbal, and written communication skills
• Bilingual in English/Spanish preferred
• Reliable transportation

Responsibilities

• Welcome and greet customers as they enter the store.
• Provide best-in-class customer service and answer questions.
• Educate customers on cannabis products and promotions.
• Handle cash transactions and operate POS system.
• Support inventory duties and stock replenishment.
• Maintain store cleanliness and compliance with policies.
• Collaborate with team to meet sales goals.
• Follow HR policies and safety guidelines

Skills

Customer service

POS familiarity

Bilingual EN/ES

Retail experience

Cash handling

Team player

Education

High School Diploma or GED

Tools

POS systems

Job description

Position Title: Budtender

Reports To: Retail Management

Position Summary:

One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated and detail-oriented candidate to provide the highest levels of customer servicein a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability.

Essential Duties and Responsibilities:

• Welcome and greet customers as they enter the store.
• Offer help and provide best-in-class customer service.
• Answer customer questions and concerns.
• Attend to the unique and individual shopping needs of each customer.
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Adhere to all company-wide policies, process, procedures, and requirements
• Maintain a clean, sanitary, and organized work environment.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds the expectations of our customers.
• Comply with company cash handling policies, procedures, and reporting requirements.
• Accountable for accurately utilized the Point of Sale system.
• Help organize back-stock and perform inventory counts.
• Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.
• Comply with all HR policies.
• Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.
• Report anything unusual, or any major incidents, to management.
• Work as a team to achieve sales goals.
• Other duties as assigned by the management team.

Required Qualifications:

• Applicants must be 21+ years of age
• Regular attendance
• High School Diploma or GED equivalent required
• Must be willing to work all shifts, weekends, and Holidays
• Computer literate; familiarity using POS systems
• One or more years of experience in retail sales or customer service preferred
• Must have reliable transportation
• Excellent interpersonal, verbal, and written communication skills
• Best-in-class customer service skills
• Working knowledge of cannabis and cannabis goods available for retail sale.
• Understanding Local, State, and Federal laws and regulations
• Strong attention to detail and must have a team-player mentality
• Ability to deal with problems and resolve them in an efficient and professional manner
• Bilingual in English/Spanish preferred

Job Types:

• Full-time, Part-time

Benefits:

• Employee discount

Schedule:

• Day shift
• Night Shift
• Holidays
• Weekends

Supplemental Pay:

• Tips

Experience:

• Customer Service: 2 years (Preferred)

Work Location:

• One location

Hours per week:

• 15-30
• 30-39

Pay frequency:

• Every other week

Paid Training:

• Yes

Management:

• General Manager
• Employees working per shift: 4-8

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Equal Employment Opportunity Policy

One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of

any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history

or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any

other characteristics protected by federal, state, or local laws.