Bilingual Call Center Rep - Remote After 90 Days

La Clinica De Familia; Las Cruces (NM); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance - PPO

Dental Insurance

Vision Insurance

401(K) with employer matching

Life and AD&D Insurance

Short Term Disability

Long Term Disability

Supplement Life Insurance

Paid Time Off (PTO)

Holidays (9)

Education Reimbursement

Cafeteria Plan

Employee Assistance Program

Travel Reimbursement

Job summary

La Clinica de Familia in Las Cruces is seeking a non-exempt call center representative to respond to clinical, administrative or access inquiries, schedule appointments, process refills and referrals, while upholding our core values of Trust, Quality, Respect, Responsibility, Commitment and Team Work. Offsite remote work is possible after 90 days.

The role requires bilingual English/Spanish (preferred) and offers a comprehensive benefits package including Health, Dental and Vision Insurance,

Qualifications

• High school diploma or equivalent; medical office experience in appointment scheduling preferred.
• Minimum of one year in a clerical position.
• Bilingual English/Spanish preferred

Responsibilities

• Respond to clinical, administrative or access inquiries.
• Schedule appointments and manage refills and referrals.
• Maintain company core values: Trust, Quality, Respect, Responsibility, Commitment and Team Work

Skills

Excellent communication

Typing

Customer service

Organization

Multitasking

Attention to detail

Independent worker

Team player

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

PC skills

Job description

La Clinica de Familia in Las Cruces is seeking a non-exempt call center representative to respond to clinical, administrative or access inquiries, schedule appointments, process refills and referrals, while upholding our core values of Trust, Quality, Respect, Responsibility, Commitment and Team Work. Offsite remote work is possible after 90 days.

The role requires bilingual English/Spanish (preferred) and offers a comprehensive benefits package including Health, Dental and Vision Insurance,