Bilingual Call Center Agent – Remote After 90 Days

La Clinica de Familia Inc; Las Cruces (NM); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health Insurance - PPO

Dental Insurance

Vision Insurance

401(K) with employer matching

Life and AD&D Insurance

Short Term Disability

Long Term Disability

Supplement Life Insurance

Paid Time Off (PTO)

Holidays (9)

Education Reimbursement

Cafeteria Plan

Employee Assistance Program

Travel Reimbursement

Résumé du poste

La Clinica de Familia (LCDF) in Las Cruces, NM, is seeking a non-exempt Patient Access Representative. You will respond to clinical and administrative inquiries, schedule appointments, process refills and referrals, and uphold LCDF core values in every contact.

The role entails high-volume calls in a patient-centric environment with the possibility of remote work offsite after 90 days. A high school diploma and minimum clerical experience are required, with bilingual English/Spanish preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year in a clerical position.
• Bilingual English/Spanish preferred.

Responsabilités

• Answer calls and respond to inquiries regarding patient care needs.
• Schedule appointments in a timely manner and request refills and referrals.
• Maintain LCDF policies and core values in interactions.

Connaissances

Communication

PC Skills

Typing

Organization

Multitasking

Customer Service

Attention to Detail

Attendance

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

La Clinica de Familia (LCDF) in Las Cruces, NM, is seeking a non-exempt Patient Access Representative. You will respond to clinical and administrative inquiries, schedule appointments, process refills and referrals, and uphold LCDF core values in every contact.

The role entails high-volume calls in a patient-centric environment with the possibility of remote work offsite after 90 days. A high school diploma and minimum clerical experience are required, with bilingual English/Spanish preferred.