Bilingual Business Development Representative - San Bruno, California, United States

Victorytoyotasanbruno; San Bruno (CA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Ongoing company-wide training

Growth opportunities

Supportive working environment

Job summary

A leading automotive dealership in San Bruno is seeking a Bilingual Business Development Representative. The successful candidate will manage incoming sales inquiries, schedule appointments, and provide excellent customer service. Required qualifications include a high school diploma and fluency in Spanish and English. Experience in customer service or administrative roles is preferred. This role offers growth opportunities within a professional working environment, emphasizing employee development and training.

Qualifications

• Fluent in both Spanish and English.
• Previous experience in administrative or customer service roles preferred.
• Knowledge of the automotive industry is a plus.

Responsibilities

• Manage all incoming sales and service appointment inquiries.
• Schedule and confirm appointments.
• Coordinate communications with relevant department personnel.
• Track sold vehicles and manage hot sheets.
• Provide general administrative assistance as required.

Skills

Bilingual (Spanish and English)

Strong organizational skills

Customer service experience

Computer proficiency

Education

High school diploma or GED

Tools

Microsoft Office applications

Reynolds and Reynolds software

Job description

Job Details

• Salary: $20 to $25 per hour
• Job Type: Full Time
• Location: San Bruno, CA 94066

Position Summary

We are seeking a self-motivated Bilingual Business Development Representative to join our team. This role involves managing incoming sales and service inquiries through phone and internet, coordinating appointments, and providing excellent customer service. You will collaborate with the Sales and Service departments to meet customer needs efficiently.

Key Responsibilities

• Manage all incoming sales and service appointment inquiries via phone and internet.
• Schedule, confirm, and follow up on appointments, including missed ones.
• Coordinate communication and resolve questions with relevant department personnel.
• Track sold vehicles and manage hot sheets.
• Confirm special order parts and support follow-up on phone and internet sales leads.
• Maintain accurate paperwork, records, and prepare necessary documentation.
• Provide general administrative assistance as required.

Work Environment

You will be part of a professional, non-smoking, and drug-free workplace that values dependability and a helpful attitude. We encourage a culture that supports employee growth and advancement.

Qualifications

• High school diploma or GED required.
• Fluent in both Spanish and English (bilingual).
• Previous experience in administrative, clerical, call center, or customer service roles preferred.
• Knowledge of the automotive industry is a plus.
• Professional, dependable, and friendly demeanor with a helpful attitude.
• Strong organizational and time management skills.
• Proficient with computers and internet, including Microsoft Office applications.
• Experience with Reynolds and Reynolds software is advantageous but not required.

Benefits

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.