Bilingual Branch Wholesale Product Specialist (Spanish)

The Sherwin-Williams Company; Washington (District of Columbia); On-site; USD 32,000 - 46,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Wholesale Product Specialist to assist customers, determine needs, and present the right products and services at Store #5317 in Washington, DC. You will handle sales transactions, stay knowledgeable on product options, and help improve store sales while delivering excellent customer service.

Responsibilities include tinting/mixing to specifications, maintaining order files, and assisting with deliveries as needed.

Qualifications

• At least 1 year of experience in delivery, retail, or customer service
• Experience operating tinting and mixing equipment

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Skills

Customer service

Retail sales

Cash handling

Tools

Tinting equipment

Mixing equipment

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #5317, located at: 1120 3rd St NE, Washington, DC 20002.

Benefits

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/.

Background Check

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Qualifications

• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience operating tinting and mixing equipment