Bilingual Branch Manager — P&L & Ops Leader

Hoxton Circle; Reading (Berks County); On-site; USD 90,000 - 140,000; Full time

Job summary

Hoxton Circle is seeking a Branch Manager in Reading who is bilingual in Spanish to lead day-to-day operations at our facility. You will own full P&L, supervise the branch team, and ensure the site meets client contracts and quality standards.

Reporting to senior leadership, you will build a strong local bench, manage staffing and scheduling, conduct site inspections, nurture client relationships, and resolve escalations quickly.

Qualifications

• 5+ years of operations management experience in a multi-site or single-site service business.
• Proven P&L ownership and ability to read financial statements.
• Bachelor's degree in business/operations management or equivalent experience.

Responsibilities

• Own full P&L responsibility for the branch, including labor cost, gross margin, and customer retention, and manage performance against budget.
• Directly supervise and develop the branch team, including supervisors, holding people accountable while building a strong local bench
• Ensure the branch is properly staffed, scheduled, and equipped to meet customer contract requirements
• Conduct regular site inspections and customer walk-throughs, building strong client relationships and resolving escalations quickly and professionally

Skills

P&L ownership

Budget management

People leadership

Organization skills

ERP / field ops platform

Education

Bachelor's degree in business or related field

Tools

ERP systems

Job description

Hoxton Circle is seeking a Branch Manager in Reading who is bilingual in Spanish to lead day-to-day operations at our facility. You will own full P&L, supervise the branch team, and ensure the site meets client contracts and quality standards.

Reporting to senior leadership, you will build a strong local bench, manage staffing and scheduling, conduct site inspections, nurture client relationships, and resolve escalations quickly.