Bilingual Branch Manager

Ascend Staffing; Sterling (VA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with company contribution

Bonus opportunities

Tuition reimbursement

Advancement opportunities

Presidents Club incentive

Job summary

Ascend Staffing is seeking a Bilingual Branch Manager in Sterling, VA to oversee daily branch operations, lead a team of recruiters, and maintain strong client relationships. You will drive recruitment efforts, ensure service delivery, and contribute to strategic growth of the staffing branch.

Candidates must be bilingual (English/Spanish) and possess CRM and Excel proficiency. We offer comprehensive benefits, performance bonuses, and opportunities for advancement in a dynamic staffing

Qualifications

• 1+ year of management experience and ability to lead a team.
• Bilingual English/Spanish required for client and candidate communications.
• Experience with CRM software and customer relationship management.
• Proven leadership, communication, and stakeholder management skills.

Responsibilities

• Oversee day-to-day branch operations and recruitment activities.
• Lead recruiters and support staff; manage client relationships and service delivery.
• Meet sales goals and drive revenue growth; prepare branch financial reports.
• Ensure smooth client transitions from sales to branch operations.

Skills

Management experience

Bilingual (English/Spanish)

CRM software proficiency

Leadership

Communication skills

Client relationship management

Tools

Microsoft Excel

Job description

Looking for a great management opportunity in the Sterling, Virginia area? If you have at least 1-year of management experience, we want to talk to you! No experience with the staffing industry? No worries. We can train you and show you the ropes of the staffing industry.

Ascend Staffing is a leading staffing agency specializing in providing comprehensive workforce solutions to a wide range of industries. We pride ourselves on connecting businesses with qualified candidates, fostering professional relationships, and ensuring successful placements.

Job Summary

As the Bilingual Branch Manager of our staffing agency, you will be responsible for overseeing the day-to-day operations of the branch and ensuring the delivery of exceptional staffing services to our clients. You will lead a team of recruiters and support staff, manage client relationships, and contribute to the strategic development and expansion of our agency in the Saginaw area.

Compensation:

$50,000 Plus 2% OI

What We Offer

• Performance-based bonus opportunities
• Health, vision, dental, life, and disability insurance
• 401K with company contribution
• President's Club Yearly Incentive Trip
• Anniversary awards program
• Staffing industry training
• Telemedicine-Teledoc
  
• Tuition reimbursement
• Opportunities for advancement

Branch Manager Duties / Responsibilities

• Oversee and assist with the day-to-day operations of our branch office, including recruitment, placement of temporary employees, on-call rotations, and accurate record keeping.
• Manage other branch employees; ensure that goals, operating procedures, and performance metrics are met.
• Create Branch Financial reports
• Assure delivery of superior customer service to all clients
• Meet Sales goals and drive markets and revenue growth
• Oversee relationships with clients; communicate frequently and hold quarterly business reviews to discuss how Ascend Staffing is meeting their needs.
• Facilitate a smooth transition for new clients from the sales representative to the branch

Branch Manager Requirements

• 1+ year(s) of management experience
• Being bilingual (English and Spanish) is required for this role to effectively communicate with our clients and candidates
• Strong knowledge of retail and/or wholesale principles, methods, practices, and techniques
• Experienced with Microsoft Office applications, especially Microsoft Excel
• Strong problem-identification and objection-resolution skills
• Experience in leading a small team is a must
• Exceptional verbal/written communication, listening, and presentation skills
• Experience with customer relationship management (CRM) software
• Regular and reliable on-site attendance is an essential function of this position

Branch Manager Working Conditions

• Occasional travel required
• Manual dexterity is required to use desktop computers and peripherals
• May work above 40 hours a week as required
  

Equal Opportunity Statement

Ascend Staffing is an Equal Opportunity Employer, embracing diversity and the inclusion of all individuals regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, or genetics in accordance with federal, state, and local laws.