Bilingual Banking Sales & Customer Service Associate

Oriental Bank Plc.; Bayamón (PR); On-site; USD 35,000 - 52,000; Full time

Job summary

Oriental Bank Plc. is seeking an Associate, Bilingual Customer Service (Sales) in Bayamon, Puerto Rico. The role involves outbound calls, cross-selling bank products, and meeting sales goals. A year of telemarketing or customer service experience is preferred, with strong phone and interpersonal skills.

The position emphasizes compliance with banking regulations and high-quality customer service, supporting community banking initiatives and referrals where needed.

Qualifications

• Minimum one year in a telemarketing or customer service environment.
• Experience in direct telephone sales is preferred.
• Strong interpersonal and telephone skills.

Responsibilities

• Directly sells and cross-sells bank products via telephone.
• Achieve department sales and personal goals.
• Place outbound calls to secure new customer relationships.

Skills

Telemarketing

Customer service

Sales

Bilingual

Job description

Oriental Bank Plc. is seeking an Associate, Bilingual Customer Service (Sales) in Bayamon, Puerto Rico. The role involves outbound calls, cross-selling bank products, and meeting sales goals. A year of telemarketing or customer service experience is preferred, with strong phone and interpersonal skills.

The position emphasizes compliance with banking regulations and high-quality customer service, supporting community banking initiatives and referrals where needed.