Bilingual Banking Relationship Advisor (Spanish)

Associated Bank - Corp; Elgin (IL); On-site; USD 48,712,000 - 82,982,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Diversity-focused groups

Career development opportunities

Employee stock purchase plan

Job summary

Associated Bank is seeking a Relationship Banker in Illinois to deliver high-quality customer service, process transactions, and identify opportunities for financial solutions. You will open new accounts and deepen relationships while collaborating with specialists across banking lines.

The role requires a high school diploma, up to 2 years of customer-facing experience, and Spanish bilingual abilities, with training and certification opportunities to advance within the bank.

Qualifications

• Up to 2 years of customer-facing sales and/or service experience.
• Spanish bilingual may be required.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Skills

Customer service

Sales

Education

High school diploma

Job description

Associated Bank is seeking a Relationship Banker in Illinois to deliver high-quality customer service, process transactions, and identify opportunities for financial solutions. You will open new accounts and deepen relationships while collaborating with specialists across banking lines.

The role requires a high school diploma, up to 2 years of customer-facing experience, and Spanish bilingual abilities, with training and certification opportunities to advance within the bank.