Bilingual Banking Relationship Advisor

U.S. Bank; Montclair (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to meet face-to-face with clients, assess financial needs, open accounts, and process loans. You will deliver personalized financial guidance and promote digital banking tools to enhance the client experience.

The role requires strong customer service, the ability to work at a U.S. Bank location in California, and fluency in Spanish and English to serve a diverse clientele.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and training.
• Bilingual ability to read, write, and speak in business-level proficiency of Spanish and English.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow-up.
• Identifies client banking needs and recommends appropriate solutions.
• Maintains knowledge of consumer and business banking products and services.
• Provides a consistent optimal client experience, greeting clients and processing basic transactions.
• Opens new consumer and business accounts and processes service requests and credit applications.
• Educates clients on digital products and self-service banking.

Skills

Relationship building

Bilingual Spanish

Customer service

Education

High school diploma

Tools

Digital banking tools

Job description

U.S. Bank is seeking a Relationship Banker to meet face-to-face with clients, assess financial needs, open accounts, and process loans. You will deliver personalized financial guidance and promote digital banking tools to enhance the client experience.

The role requires strong customer service, the ability to work at a U.S. Bank location in California, and fluency in Spanish and English to serve a diverse clientele.