Bilingual Banking Concierge

JPMorganChase; Tempe (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker in Tempe, AZ, to represent the brand with hospitality and technology-driven banking solutions. You will build trusted relationships, share product knowledge, and help clients achieve financial goals.

In this role, you will greet clients, manage lobby flow, open accounts, and guide customers through digital banking options while complying with regulatory requirements. The position emphasizes client-centric service and teamwork.

Qualifications

• High school diploma or GED.
• Reading and speaking English and Spanish fluently.
• Client service experience or comparable experience.
• Ability to quickly learn products, services and procedures.
• Strong commitment to delivering exceptional client experiences.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, and open new accounts while following policies and regulations.
• Educate clients on day-to-day banking and use of technology like Chase Mobile App and Chase.com.
• Build trusted relationships by listening, asking questions, and understanding client goals.
• Assist with branch operations and cash handling while adhering to bank procedures.

Skills

Customer service

Relationship building

Communication

Problem solving

Team collaboration

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Tempe, AZ, to represent the brand with hospitality and technology-driven banking solutions. You will build trusted relationships, share product knowledge, and help clients achieve financial goals.

In this role, you will greet clients, manage lobby flow, open accounts, and guide customers through digital banking options while complying with regulatory requirements. The position emphasizes client-centric service and teamwork.