Bilingual Banking Associate — Client Experience & Tech

JPMorgan Chase & Co.; Costa Mesa (CA); On-site; USD 28,000 - 41,000; Part time

Job summary

JPMorgan Chase & Co. in Costa Mesa is hiring an Associate Banker for part-time hours to welcome clients and deliver attentive service. You will help with account openings, maintenance, and explain digital banking tools to customers.

The role emphasizes building trusted relationships and providing compliant, friendly service in a vibrant branch setting. You will work with a team to ensure client satisfaction, handle routine branch operations, and support customers in navigating Chase’s technology

Qualifications

• Experience in customer service within a banking or retail environment.
• Bilingual in English and Spanish is required.
• Strong communication and interpersonal skills to engage clients.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow.
• Provide accurate account servicing, maintenance, and new account openings in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and offering product knowledge to help meet financial goals.
• Assist with branch operations including cash handling and adherence to bank procedures.

Skills

Client service

Bilingual English/Spanish

Communication skills

Relationship building

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Costa Mesa is hiring an Associate Banker for part-time hours to welcome clients and deliver attentive service. You will help with account openings, maintenance, and explain digital banking tools to customers.

The role emphasizes building trusted relationships and providing compliant, friendly service in a vibrant branch setting. You will work with a team to ensure client satisfaction, handle routine branch operations, and support customers in navigating Chase’s technology