Associate Banker: Client Care & Tech Solutions

JPMorganChase; Costa Mesa (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker in Costa Mesa, CA to deliver exceptional client experiences and promote the latest banking solutions. You will greet clients, assist with accounts, and guide them in using digital tools while collaborating with the branch team to meet financial goals.

The role requires strong English and Spanish communication, a high school diploma, and a passion for service. This on-site position offers growth within a leading financial services firm.

Qualifications

• Client-first mindset and exceptional service.
• Ability to engage clients and understand needs.
• Clear, respectful communication with customers.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts, opening new accounts, and following policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships through active listening and empathy, collaborating with branch team.
• Handle branch operations and cash devices in line with bank policies.

Skills

Customer service

Bilingual English/Spanish

Relationship building

Communication

Teamwork

Education

High school diploma or GED

Tools

CRM software

Job description

Chase is seeking an Associate Banker in Costa Mesa, CA to deliver exceptional client experiences and promote the latest banking solutions. You will greet clients, assist with accounts, and guide them in using digital tools while collaborating with the branch team to meet financial goals.

The role requires strong English and Spanish communication, a high school diploma, and a passion for service. This on-site position offers growth within a leading financial services firm.