Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Clinton (UT); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

401k with Employer Contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Paid Time Off

Stock Purchase Plan

Career Growth Opportunities

Résumé du poste

O'Reilly Auto Parts in Clinton, Utah is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Roles include handling cash/transactions, processing returns, and resolving customer concerns. Bilingual candidates are encouraged to apply, with opportunities to grow within a stable retailer.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Assist managers and installer service specialists with professional customers.
• Provide excellent service to customers on the phone per company policy.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges/returns and issue credits.
• Resolve customer complaints in a friendly manner.
• Assist with store operations including stocking and planogram updates.
• Perform in-store services (e.g., installs and battery testing) as trained.
• Occasionally drive a delivery vehicle if needed.

Connaissances

Customer service

Multitasking

Bilingual - Spanish

Alphanumeric matching

Formation

ASE certification

Description du poste

O'Reilly Auto Parts in Clinton, Utah is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Roles include handling cash/transactions, processing returns, and resolving customer concerns. Bilingual candidates are encouraged to apply, with opportunities to grow within a stable retailer.