Bilingual Automotive Parts Specialist

O'Reilly Automotive; Belton (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with employer contributions from

Medical, dental, & vision insurance

Flexible spending account (FSA)

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management with tasks. Bilingual candidates are encouraged to apply and you will handle in-store and phone inquiries, assist with merchandise selection, and participate in cash handling and returns per policy.

Responsibilities include helping professional customers, performing daily operational tasks, and contributing to the store’s visual standards while adhering

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Maintain cash drawer, handle cash/checks, and process credit card transactions.
• Process exchanges and returns per company policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with store image maker, planogram updates, and stocking tasks.
• Perform daily operational tasks including returns and inventory counts.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Tools

Weatherly index system

Automotive parts catalog

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management with tasks. Bilingual candidates are encouraged to apply and you will handle in-store and phone inquiries, assist with merchandise selection, and participate in cash handling and returns per policy.

Responsibilities include helping professional customers, performing daily operational tasks, and contributing to the store’s visual standards while adhering