Bilingual Automotive Parts & Service Associate

O'Reilly Auto Parts; Manteno (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

A leading auto parts retailer is seeking a Parts Specialist in Manteno, Illinois. This role involves providing high-quality service to retail and installer customers and supporting store management. Responsibilities include assisting customers, processing transactions, and performing operational tasks. Ideal candidates will have strong customer service skills and multitasking abilities, with knowledge of automotive parts being an advantage. Opportunities for growth and development within the company are available.

Qualifications

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Provide high level of service to retail and installer customers.
• Assist management in assigned tasks.
• Greet customers and assist in their selection of merchandise.
• Conduct phone calls according to company policy and quote prices.
• Maintain and secure cash drawer and process transactions.
• Perform various daily operational tasks and in-store services.

Skills

Ability to quickly match alphanumeric sequences

Outstanding, friendly and professional customer service

Multitasking skills

Familiarity with automotive parts

Fluency in multiple languages (Spanish highly desired)

Job description

A leading auto parts retailer is seeking a Parts Specialist in Manteno, Illinois. This role involves providing high-quality service to retail and installer customers and supporting store management. Responsibilities include assisting customers, processing transactions, and performing operational tasks. Ideal candidates will have strong customer service skills and multitasking abilities, with knowledge of automotive parts being an advantage. Opportunities for growth and development within the company are available.