Bilingual Automotive Internet Advisor

Darcars; Rockville (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance: medical, vision, dental

Short-term and long-term disability

Life Insurance

Employee discounts on vehicle, parts,

Community service initiatives

Job summary

DARCARS Automotive Group is seeking an Internet Representative to join our corporate team. Potential earnings range from $42K to $70K, depending on experience. Bilingual (English/Spanish) candidates are preferred.

Must be able to commute to different dealership locations and have a valid driver’s license and reliable transportation. The Internet Representative will manage digital prospects, provide information, answer questions, and coordinate with in-store sales managers to guide customers

Qualifications

• Must be able to commute to different dealership locations.
• Must be at least eighteen years old.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Pull inquiries from CRM and respond via phone, text, chat, or email based on customer preference.
• Serve as the first-level expert on our products, services, and the DARCARS brand.
• Convert inquiries to dealership visits and set test-drive/purchase support appointments.
• Adhere to customer communication scripts.
• Record customer information in the CRM in real time and maintain relationships with store personnel.
• Meet or exceed individual performance objectives (response time, conversions, etc.).
• Commute between dealerships (must have reliable transportation).

Skills

Bilingual English/Spanish

MS Office

Communication skills

Tools

CRM system

Job description

DARCARS Automotive Group is seeking an Internet Representative to join our corporate team. Potential earnings range from $42K to $70K, depending on experience. Bilingual (English/Spanish) candidates are preferred.

Must be able to commute to different dealership locations and have a valid driver’s license and reliable transportation. The Internet Representative will manage digital prospects, provide information, answer questions, and coordinate with in-store sales managers to guide customers