Bilingual Auto Parts Specialist — PTO & 401k

O'Reilly Auto Parts; Dickinson (ND); On-site; USD 41,000 - 54,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k Plan

Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Dickinson, ND is seeking a Parts Specialist to deliver high-level service to retail and installer customers. This role also supports store management and encourages bilingual candidates to apply.

You will greet customers, assist with merchandise selection, handle cash and returns, and work with professional accounts. The position emphasizes teamwork, POS accuracy, and adherence to company policies; occasional driving may be required.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store.

Responsibilities

• Greet retail/walk-in customers promptly and assist them in merchandise selection.
• Support professional customers and installers as needed.
• Answer store phone calls per policy, look up parts and quote prices.
• Handle cash drawer, cash/check payments, and credit card transactions.
• Process exchanges and returns per policy.
• Address and resolve customer complaints.
• Assist with planogram updates, stocking, and shelf maintenance.
• Perform daily operational tasks including returns to distribution center and inventory counts.
• Operate store equipment after training.
• Provide in-store services such as wiper installation and battery tests.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer Service

Multitasking

Alphanumeric Matching

Spanish (desired)

POS System

Tools

POS System

Job description

O'Reilly Auto Parts in Dickinson, ND is seeking a Parts Specialist to deliver high-level service to retail and installer customers. This role also supports store management and encourages bilingual candidates to apply.

You will greet customers, assist with merchandise selection, handle cash and returns, and work with professional accounts. The position emphasizes teamwork, POS accuracy, and adherence to company policies; occasional driving may be required.