Bilingual Auto Parts Specialist - Customer Service Pro

O'Reilly Automotive Stores; Scappoose (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

401k with company match

Health, dental, and vision insurance

Paid time off

Tuition assistance

Job summary

O'Reilly Auto Parts in Scappoose, OR is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select merchandise, and support management in daily tasks.

This role encourages bilingual applicants, requires ASE certification, and involves handling cash, phone inquiries, returns, and basic in-store services. A collaborative team environment supports professional growth.

Qualifications

• Must have strong customer service and communication skills.
• Familiar with automotive parts and cataloging systems.
• ASE certification required.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Greet customers and assist with parts selection.
• Process transactions and returns.
• Support store management and installers as needed.
• Conduct daily housekeeping and shelf replenishment.
• Assist with in-store services and basic repairs as trained.

Skills

Customer service

Bilingual Spanish

Multitasking

Automotive parts knowledge

ASE certification

Job description

O'Reilly Auto Parts in Scappoose, OR is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select merchandise, and support management in daily tasks.

This role encourages bilingual applicants, requires ASE certification, and involves handling cash, phone inquiries, returns, and basic in-store services. A collaborative team environment supports professional growth.