Bilingual Auto Parts & Customer Service Specialist

O'Reilly Automotive; Camden (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with company contributions

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in Camden, TN. The role supports store management and may involve in-store services and occasional deliveries.

Bilingual candidates are encouraged to apply and training will be provided. The position emphasizes greeting customers, assisting with merchandise selection, and delivering outstanding service while following company policies and procedures.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store.

Responsibilities

• Greet retail customers and assist them in selecting merchandise.
• Support store management in assigned tasks and operations.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges and returns per company policies.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily image maker and planogram updates, stocking shelves, stocking and facing.
• Perform in-store services (e.g., wipers, batteries) when trained and allowed by law.
• Occasionally drive a delivery vehicle as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in Camden, TN. The role supports store management and may involve in-store services and occasional deliveries.

Bilingual candidates are encouraged to apply and training will be provided. The position emphasizes greeting customers, assisting with merchandise selection, and delivering outstanding service while following company policies and procedures.