Bilingual Auto Insurance Sales & Renewals Pro

Fred Loya Insurance Agency; Mecca (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Fred Loya Insurance Agency is seeking a Customer Service Representative to sell new auto insurance policies, renewals, and service existing accounts. The role requires bilingual English/Spanish abilities, excellent communication, assertiveness, and the ability to deliver a first-rate customer experience.

A High School Diploma and state licensing are required. This is a full-time, on-site position in Mecca, CA with a flexible schedule and the potential to contribute to marketing efforts for new

Qualifications

• Computer literate from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, be assertive, and provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

Responsibilities

• Sales
• Provides professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOL’s (vehicle inspections)
• Taking vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Position is full time
• Other duties as assigned

Skills

Sales

Customer service

Communication

Bilingual English/Spanish

Education

High School Diploma

Job description

Fred Loya Insurance Agency is seeking a Customer Service Representative to sell new auto insurance policies, renewals, and service existing accounts. The role requires bilingual English/Spanish abilities, excellent communication, assertiveness, and the ability to deliver a first-rate customer experience.

A High School Diploma and state licensing are required. This is a full-time, on-site position in Mecca, CA with a flexible schedule and the potential to contribute to marketing efforts for new