Bilingual Auto Claims Specialist — Customer Experience
GEICO
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Job summary
GEICO in Irving, TX is seeking a Claims Service Specialist to join its leading auto insurance team. The role focuses on guiding customers through the claims process, delivering responsive service, and resolving issues accurately.
You will interact directly with policyholders, assist with claim intake, gather information, and coordinate with adjusters to move cases toward timely resolutions, contributing to GEICO's commitment to customer satisfaction and continuous improvement in processes.
Job description
GEICO in Irving, TX is seeking a Claims Service Specialist to join its leading auto insurance team. The role focuses on guiding customers through the claims process, delivering responsive service, and resolving issues accurately.
You will interact directly with policyholders, assist with claim intake, gather information, and coordinate with adjusters to move cases toward timely resolutions, contributing to GEICO's commitment to customer satisfaction and continuous improvement in processes.
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