Bilingual Auto Claims Specialist (Spanish/English)

GEICO; Dallas (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

GEICO in Dallas, TX is seeking a Bilingual Auto Claims Specialist to assist customers in Spanish and English. You will guide policyholders through coverage, gather facts, and help them get back on the road with empathy.

This role emphasizes clear communication, accurate claim processing, and collaboration with teammates to deliver exceptional service. Join GEICO to contribute to a trusted brand that values diversity and community impact.

Responsibilities

• Manage incoming calls, collect accident facts, and investigate claim details.
• Resolve customer concerns with empathy for a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Bilingual (Spanish/English)

Job description

GEICO in Dallas, TX is seeking a Bilingual Auto Claims Specialist to assist customers in Spanish and English. You will guide policyholders through coverage, gather facts, and help them get back on the road with empathy.

This role emphasizes clear communication, accurate claim processing, and collaboration with teammates to deliver exceptional service. Join GEICO to contribute to a trusted brand that values diversity and community impact.