Auto Insurance Claims Representative (Bilingual)

GEICO; Plano (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

GEICO in Plano, TX is seeking a Claims Service Specialist to deliver outstanding customer service and accurate claim handling in a fast-paced environment.

You will interact directly with customers to guide claims to resolution, review documentation, and support continuous process improvements that enhance the overall customer experience.

Job description

As a Claims Service Specialist at GEICO, the largest auto insurer in the U.S., you will be an essential part of a dynamic team focused on providing exceptional customer service and claim handling. This role involves direct interaction with customers to guide and resolve claims efficiently and accurately, embodying our commitment to innovation and customer satisfaction. The successful candidate will enjoy working in a fast-paced environment, tackling challenges head-on, and contributing to continuous process improvement to enhance customer experience.