Bilingual Assistant Store Manager – Lead & Grow

Community Choice Financial Family of Brands; Las Vegas (NV); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Paid training

Learning management system access

Cross-brand training across 11 brands

Educational reimbursement

Medical insurance options (HSA/FSA)

401(k) with company match

Life and AD&D insurance

Disability insurance

Employee Assistance Program

Discount Marketplace

Paid time off 12 days first year

Job summary

TitleMax in Las Vegas, NV seeks an Assistant Store Manager (Bilingual) to lead daily operations, manage staff, and drive customer service excellence in a fast-paced financial services environment.

The role offers structured training, cross-brand growth opportunities within the Community Choice Financial Family of Brands, and a competitive hourly wage with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• At least 1 year experience in customer service, sales, or retail.
• At least 3 months of supervisory or leadership experience.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and check cashing.
• Conduct daily call campaigns to market services and build relationships.
• Oversee account management and recovery processes with a focus on customer service.
• Maintain POS customer data with accuracy and integrity.
• Provide coaching and development to Customer Service Representatives.

Skills

Customer service

Sales

Retail

Supervisory experience

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Driver's license

Job description

TitleMax in Las Vegas, NV seeks an Assistant Store Manager (Bilingual) to lead daily operations, manage staff, and drive customer service excellence in a fast-paced financial services environment.

The role offers structured training, cross-brand growth opportunities within the Community Choice Financial Family of Brands, and a competitive hourly wage with a comprehensive benefits package.