Bilingual Assistant Store Manager

Community Choice Financial Family of Brands; Wilmington (DE); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Choice Financial Family of Brands seeks a Bilingual Assistant Store Manager to support daily branch operations in a fast-paced consumer finance environment. You’ll supervise staff, coach team members, and ensure compliance with lending and collections regulations.

Responsibilities include processing loans, cash handling, resolving customer issues in English and Spanish, and achieving sales and performance targets.

Qualifications

• Supervise branch staff and coach team members.
• Ensure lending and collections regulatory compliance.
• Process loans and handle cash accurately.
• Resolve customer issues in English and Spanish.
• Meet sales and performance targets.

Responsibilities

• Support audits and maintain accurate branch records.
• Contribute to branch growth and continuous process improvements.
• Model excellent service to underbanked customers and ensure a positive experience.

Skills

Supervising staff

Coaching

Compliance

Customer service

Bilingual English/Spanish

Job description

Community Choice Financial Family of Brands seeks a Bilingual Assistant Store Manager to support daily branch operations in a fast-paced consumer finance environment. You’ll assist with supervising staff, coaching team members, and ensuring compliance with lending and collections regulations. Responsibilities include processing loans, cash handling, resolving customer issues in English and Spanish, and achieving sales and performance targets. You’ll model excellent service to underbanked customers while maintaining accurate records, supporting audits, and contributing to continuous process improvements and branch growth.