Bilingual Appointment Setter - Remote (English/Spanish)

Mappa; United States; À distance; USD 25 000 - 39 000; Plein temps

Résumé du poste

Funeral Preplanning Services in the United States is seeking a bilingual outbound appointment setter to connect with individuals exploring preplanning. You will respond to inquiries, follow up with prospects, and make targeted outbound calls to arrange qualified in-person or virtual appointments.

You should be comfortable working remotely, fluent in English and Spanish, and skilled at using scripts and CRM tools to track calls, outcomes, and next steps.

Qualifications

• Demonstrated success with outbound calling and appointment setting, including warm leads and colder outreach.
• Strong spoken English and Spanish, with the ability to adapt a script naturally in both languages.
• A professional, empathetic approach to conversations about a sensitive subject.
• Reliable follow-through, organized recordkeeping, dependable internet, and a quiet place to work.

Responsabilités

• Call new leads from Facebook campaigns promptly and follow up consistently.
• Make outbound calls to selected colder prospect lists using the provided scripts.
• Communicate naturally in English or Spanish, according to each prospect’s preference.
• Answer basic questions, handle objections respectfully, and schedule appointments with the advisor.
• Keep accurate records of calls, outcomes, appointments, and next steps.
• Share feedback on lead quality and appointment attendance.

Connaissances

Outbound calling

Appointment setting

CRM management

Script execution

Bilingual EN/ES

Description du poste

Funeral Preplanning Services in the United States is seeking a bilingual outbound appointment setter to connect with individuals exploring preplanning. You will respond to inquiries, follow up with prospects, and make targeted outbound calls to arrange qualified in-person or virtual appointments.

You should be comfortable working remotely, fluent in English and Spanish, and skilled at using scripts and CRM tools to track calls, outcomes, and next steps.