Bilingual Apartment Leasing Specialist

Certified Apartment Staffing; Texas; On-site; USD 42,000 - 52,000; Full time

Job summary

Certified Apartment Staffing is seeking a Bilingual Apartment Leasing Agent for a fast-paced multifamily community in Texas. The ideal candidate will manage the full leasing cycle, conduct property tours, handle inquiries, and ensure a premier resident experience while upholding Fair Housing policies.

The role emphasizes bilingual communication, professional presentation, and the ability to close leases with strong follow-up and CRM utilization. Previous leasing experience is preferred.

Qualifications

• Bilingual in English and Spanish is required.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to confidently communicate with prospects and residents.
• Comfortable using computers, email, and web-based software.
• Dependable attendance and reliable transportation.

Responsibilities

• Greet prospective residents and provide professional, engaging property tours.
• Respond promptly to phone, email, online, and walk-in leasing inquiries.
• Explain apartment availability, pricing, community amenities, policies, and leasing requirements.
• Follow up consistently with prospects to maximize leasing conversions.
• Process rental applications, required documentation, and lease paperwork accurately.
• Assist with lease signings, renewals, move-ins, and resident communications.
• Maintain accurate prospect and resident information within property management and CRM systems.
• Build positive relationships with current and prospective residents.
• Assist with resident retention and community outreach efforts.
• Maintain professional presentation of the leasing office, model units, and tour routes.
• Work closely with property management and maintenance teams to provide an excellent resident experience.
• Follow Fair Housing requirements and all company policies and procedures.

Skills

Bilingual English/Spanish

Verbal & written communication

Customer service

Organization

Detail oriented

Prospecting & closing

Tech proficiency

Tools

Yardi

OneSite

ResMan

RealPage

Knock

Job description

Certified Apartment Staffing is seeking a Bilingual Apartment Leasing Agent for a fast-paced multifamily community in Texas. The ideal candidate will manage the full leasing cycle, conduct property tours, handle inquiries, and ensure a premier resident experience while upholding Fair Housing policies.

The role emphasizes bilingual communication, professional presentation, and the ability to close leases with strong follow-up and CRM utilization. Previous leasing experience is preferred.