Bilingual Airport Baggage Services Agent | Flexible

Menzies Aviation; Denver (CO); On-site; USD 28,000 - 33,000; Full time

Job summary

Menzies Aviation in Denver is hiring a Baggage Service Agent (BSO) to support baggage-related services and passenger assistance. You will handle luggage, coordinate tracking, and ensure compliance with airline and airport procedures.

The role requires bilingual English/Spanish communication, a high school diploma or GED, and the ability to lift up to 50 pounds. Previous airline and customer service experience are preferred; on-site work with flexible scheduling is expected.

Qualifications

• Bilingual in English and Spanish, able to communicate with diverse passengers.
• High school diploma or GED required.
• Must be 18 years or older and able to obtain security badge.
• Previous airline and customer service or hospitality experience preferred.

Responsibilities

• Load and unload passenger baggage, cargo, and mail from aircraft safely.
• Sort and transport luggage within the airport.
• Operate baggage handling equipment safely.
• Ensure baggage is scanned, tagged, and routed correctly.
• Assist with aircraft arrival and departure operations as needed.
• Collaborate with ramp agents and airline personnel to meet deadlines.
• Respond to changing flight schedules and operational needs.
• Maintain cleanliness and organization of baggage areas.

Skills

Bilingual in English and Spanish

Customer service experience

Hospitality experience

Ability to lift baggage up to 50 lbs

Computer/office equipment use

Education

High school diploma or GED

Tools

Computers

Job description

Menzies Aviation in Denver is hiring a Baggage Service Agent (BSO) to support baggage-related services and passenger assistance. You will handle luggage, coordinate tracking, and ensure compliance with airline and airport procedures.

The role requires bilingual English/Spanish communication, a high school diploma or GED, and the ability to lift up to 50 pounds. Previous airline and customer service experience are preferred; on-site work with flexible scheduling is expected.