Bilingual Aesthetic Consult and Membership Specialist

Bogat Aesthetics & Wellness; Florida; On-site; USD 28,000 - 55,000; Full time

Job summary

Bogat Aesthetics & Wellness in Hallandale Beach, FL is seeking a bilingual client specialist to be the first person a new client sits with. You’ll listen to goals, explain options in plain words, and help plan with our medical team.

You will lead consultations, perform VISIA skin analysis, book treatments, enroll clients in VIP memberships, and promote skincare lines while ensuring smooth, friendly service in a boutique medical spa. Schedule includes weekdays and one Saturday per month.

Qualifications

• Fluent English and Spanish, spoken and written.
• Experience in a med spa, dermatology practice, skincare brand or aesthetic consulting role.
• Working knowledge of skin concerns, skincare ingredients and common aesthetic treatments (injectables, lasers, facials).
• A record of selling memberships, programs or treatment plans, and comfort asking for the sale.
• Clear, warm communication with clients from many backgrounds.
• Organized, punctual and reliable with follow-up.
• Professional presentation and adherence to our dress code.

Responsibilities

• Lead new-client consultations and perform VISIA skin analysis.
• Build a recommended plan with providers, who confirm every medical treatment.
• Ask for a decision at the end of each consultation and book the first treatment.
• Enroll clients in the Bogat VIP membership and keep members active and coming back.
• Recommend home-care products, including Biologique Recherche, and keep the retail area stocked and merchandised.
• Record consultations and plans in our electronic medical records system and ensure signed consent forms are on file.
• Call clients after their visit to see how they're doing and collect feedback.
• Help run in-clinic events, promotions and partner programs.
• Greet clients, answer calls and manage the schedule when the front desk needs coverage.
• Work closely with aestheticians, nurse practitioner and front desk team so every visit runs smoothly.

Skills

Fluent English

Fluent Spanish

Med spa experience

Skin care knowledge

Sales / upselling

Clear communication

Organized & punctual

Professional presentation

Education

Florida Facial Specialist registration (nice to have)

Job description

Bogat Aesthetics & Wellness in Hallandale Beach, FL is seeking a bilingual client specialist to be the first person a new client sits with. You’ll listen to goals, explain options in plain words, and help plan with our medical team.

You will lead consultations, perform VISIA skin analysis, book treatments, enroll clients in VIP memberships, and promote skincare lines while ensuring smooth, friendly service in a boutique medical spa. Schedule includes weekdays and one Saturday per month.